Data Protection Information

Privacy Policy / Datenschutzerklärung

1. Data Protection at a Glance

Data Collection on this Website

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can personally identify you.

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Contact details can be found in the section "Information about the responsible party" in this privacy policy.

How do we collect your data?
Your data is collected when you provide it to us, for example by filling out a contact form or sending us an email.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access).

What do we use your data for?
We collect data to ensure error-free provision of the website and to process your booking inquiries.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time. You also have the right to request restriction of processing of your personal data under certain circumstances.

2. Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated through a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers and in the interest of secure, fast, and efficient provision of our online offering by a professional provider.

3. General Information and Mandatory Information

Data Protection
The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information about the Responsible Party
The responsible party for data processing on this website is:

Sascha Kopp-von Blittersdorff
Hochstraße 118
56068 Koblenz
Germany

Email: service@panama-travel-experts.com
Phone: +49 261 96096525

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration
Unless a more specific storage period is specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion takes place after these reasons cease to apply.

Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Right to Information, Correction, and Deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of data processing and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to Restriction of Processing
You have the right to request restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data happened/is happening unlawfully, you can request restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

4. Data Collection on this Website

Inquiry by Email or Phone
If you contact us by email or phone, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this was requested.

The data you send to us via contact requests remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – especially statutory retention periods – remain unaffected.

5. External Links

This website contains links to external websites (Airbnb). When you click on these links, data may be transmitted to these platforms. We have no influence on this data transfer. Please refer to the respective privacy policies of these platforms:

Airbnb Privacy Policy: https://www.airbnb.com/help/article/2855

6. Changes to this Privacy Policy

We reserve the right to update this privacy policy to always comply with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.